Archive for January, 2010

Over the past few months, I have been delivering quite a few presentations on social media to groups (conferences, conventions etc.) of business leaders.

One aspect of embarking into the waters of social media that seems to give most of them some sort of tick is the idea that you have to relinquish some control.

Guest article by Al Morgan, Channels Performance, Aventi Group

A few months back Sridhar discussed the importance of tailoring your product or solution to the channel. It’s a vital step to ensuring that you will maximize the revenue opportunity through channels. An integrated program will ensure initial mindshare AND pave the way for [...]

“They told me I had to become a thought leader or I’d never achieve great success as a professional.” This is what a leader at a professional services firm told me recently that a marketing consultant told him.

He didn’t say this to me matter-of-factly either. He said it with a mix of fear, skepticism, sadness, [...]

We all know it’s more cost effective to keep the customers you have rather than attract new ones to your business.

But do you offer any incentives to the upper echelon of your customer base through a points, rewards or other loyalty program to encourage them to continue their already good behavior? There is a lot [...]

In this video I interview Steve Rubel, Senior Vice President at Edelman Digital. Steve advises some of the biggest names in the world, such as Dannon, Hewlett Packard, Pepsi and Microsoft, on social media.

Watch this video to pick up some of the nuggets of social media advice he gives his clients. One valuable tip Steve [...]