Lead Nurturing Content Ideas and Tactics

I recently wrote about how lead nurturing improves lead generation ROI. If you aren’t doing lead nurturing to your early stage leads, I encourage you to get started today.

When it comes to actually doing lead nurturing, I find that many marketers get stuck because they lack enough good content to do it consistently. So my advice is to start accumulating content and building your lead nurturing library ASAP.

How do you build your library of relevant lead nurturing content?

A lead nurturing program can leverage existing investments that you have made in other marketing tactics such as events, white papers, contributed articles, or any other thought leading content. Third-party resources and content can also be effectively utilized to bring you an aspect of credibility through the halo effect.

Begin by developing a catalog (think library) of all of your lead nurturing content. Unfortunately, if you have a lot of content this can be tedious process. But trust me it’s worth it. To help you get started, I’ve put together a simple spreadsheet (with example data). Download Lead-Nurturing-Content-Catalog-Sample.xls

Next, start digging around for good content in places such as your website, shared network folders and other content management systems that you have access too and collect that data in your spreadsheet. I advise starting with the most recent content first and then working your way back in time. And once you’re done, be sure to keep your lead nurturing library catalog updated.

Here are some tactics you can use to leverage your lead nurturing content:

What can you send via direct mail?
The workhorse of business-to-business direct mail is still the one-page, personalized letter sent in a #10 envelope. Here are some direct mail content ideas: personal letters, dimensional mailers, books, newsletters, press releases, white papers, event invitations, research reports, case studies, success stories, article reprints and third-party articles.

What can you send via email?
Send personalized one-to-one emails with links to: by-lined articles, blog posts, relevant third party articles, case studies, press releases, white papers, e-newsletters, event invitations, archived events, research reports, blogs, success stories, case studies, videos, podcasts, and website content.

How can you leverage events?
Invite people to attend events such as: trade shows, live seminars, webinars, webcasts, executive briefings, workshops, conferences, road shows, speaking engagements and on demand events. Leverage past archived and recorded (archived) events with email links.

What can you do online?
Be sure to give your audience a way to subscribe to get updates either via RSS or via email. Here are some online examples such as: blog posts, podcasts, vidcasts, webinars, e-books, personalized microsites, wikis, and other multimedia.

What can you do via the phone?
Share new ideas, develop relationships, confirm correct contacts, get internal referrals, be sure to always get opt-in email addresses, personal invitations to events, reengage aged opportunities and identify sales ready leads.

This is by no means a comprehensive list of ideas but it should get you started. You might also find value in my recent webinar on lead nurturing relevant.

Do you have any other lead nurturing content ideas that you’d like to share?

One Response to Lead Nurturing Content Ideas and Tactics

  1. Pete Jakob August 30, 2007 at 3:45 am #

    In my organisation we generate a lot of potential nurturing content both locally and via our HQ colleagues.

    The approach I’m advocating is that we attempt to align all of our nurturing content to a simplified buying cycle. We use 3 categories – 1. LEARN content which is for the early stage of the buying funnel when the “prospect” is looking to increase their understanding of a business issue. This will include thought leadership pieces, etc
    2. SCOPE content where the prospect is looking to understand what the solution might look like in their environment. Here we would incude case study materials etc
    3. SUPPLIER/SOLUTION SELECTION content where we would provide product literature and information about the credentials of our company etc.

    Having grouped the content by these categories this then helps inform us what is the most appropriate content to use at different stages of prospect maturity, and also helps steer our dialog towards progression along the buying funnel rather than just continuing a dialog that doesn’t really move the prospect forwards.